STORE POLICY

Overview

This website is operated by Punch of London Ltd. Throughout the site, the terms “we,” “us,” and “our” refer to Punch of London Ltd. By visiting our site or purchasing from us, you agree to be bound by these Terms of Service, including any policies or guidelines referenced herein.These Terms apply to all users, including browsers, customers, and contributors of content. Please read them carefully before using the site. If you do not agree with these Terms, you may not access or use our website or services.We may update these Terms at any time; your continued use of the site constitutes acceptance of any changes.Our online store is hosted on Wix.com, which provides the e-commerce platform that allows us to sell our products and services. Wix manages the technical infrastructure, but Punch of London Ltd is solely responsible for the products, orders, and fulfillment.

 

1. Online Store Terms

By using our site, you confirm that you are of legal age in your country of residence or have consent from a guardian to make purchases.You agree not to use our products or website for any unlawful purposes. You must not transmit harmful code, viruses, or other malicious software. Any violation may result in immediate termination of your access.

 

2. General Conditions

We reserve the right to refuse service to anyone at any time.While Wix ensures secure checkout, content you submit (other than payment information) may be transmitted unencrypted over networks. Credit card information is encrypted during transmission.You may not copy, resell, or exploit any part of the site or its content without our written permission.

 

3. Accuracy and Timeliness of Information

We aim to provide accurate product descriptions, images, and pricing, but cannot guarantee they are error-free. Any reliance on the information on this site is at your own risk.We reserve the right to update content at any time without notice.

 

4. Modifications to Services and Prices

Prices and product availability are subject to change without notice. We may modify, suspend, or discontinue any part of the site or service at any time without liability.

 

5. Products and Services

Certain items, including boxers, waistcoats, and children’s wear, are sold exclusively online and may be limited in quantity. All sales are subject to our Returns & Exchanges Policy.While we make every effort to display product colors accurately, monitor displays may vary. We reserve the right to limit purchases, quantities, or geographic availability.Made-to-measure and bespoke garments, such as double-breasted waistcoats, are made to order and are non-refundable, though we offer alterations to ensure the perfect fit.

 

6. Billing and Account Information

You agree to provide accurate, current, and complete account and payment information. You are responsible for updating your information as needed to complete purchases.We may limit or cancel orders at our discretion, including orders from resellers or duplicate accounts.

 

7. Optional Tools & Third-Party Links

Our site may offer optional third-party tools or links. These are provided “as is” without endorsement. Use of these tools is at your own risk, and we are not liable for third-party content.

 

8. User Content

Any comments, suggestions, or submissions you send us may be used freely by Punch of London Ltd. You agree that your submissions will not violate any third-party rights or include harmful content.

 

9. Personal Information

Your personal data is handled according to our Privacy Policy.

 

10. Errors and Omissions

We may occasionally have inaccuracies in product descriptions, pricing, or availability. We reserve the right to correct errors, update information, or cancel orders if necessary.

 

11. Prohibited Uses

You may not use the site for unlawful purposes, to infringe intellectual property rights, to transmit harmful software, or to harass or mislead others. Violations may result in termination of your access.

 

12. Disclaimers and Limitation of Liability

Our services and products are provided “as is” without warranties. Punch of London Ltd is not liable for indirect, incidental, or consequential damages arising from your use of the site or products.

 

13. Indemnification

You agree to indemnify and hold harmless Punch of London Ltd, its affiliates, and representatives from claims arising from your breach of these Terms or your misuse of the site.

 

14. Severability and Termination

If any provision is deemed unlawful or unenforceable, it will not affect the remaining Terms. Punch of London Ltd may terminate access at any time for violations, without liability.

 

15. Entire Agreement

These Terms, along with our Returns & Exchanges Policy and Privacy Policy, constitute the entire agreement between you and Punch of London Ltd regarding your use of our site and services.

 

16. Governing Law

These Terms are governed by the laws of the United Kingdom.

 

17. Changes to Terms

We may update these Terms at any time. Continued use of the site constitutes acceptance of any changes.

 

18. Contact Information

For questions regarding these Terms of Service, please contact us at:Email: amelia@punchoflondon.com